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Terms & Conditions
Introduction
Welcome to lawnsandladders.co.uk (the “Site”). These terms and conditions (“Terms”) govern your use of our Site and services provided by Lawns & Ladders (“we”, “our”, “us”). By accessing or using our Site and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must not use our Site or services.
Services
Lawns & Ladders provides home and workspace maintenance services, including but not limited to window cleaning, gardening, lawn maintenance, and office cleaning (the “Services”). Detailed descriptions of our Services are available on our Site.
Use of the Site
1. Eligibility: By using our Site, you confirm that you are at least 18 years old and are legally capable of entering into binding contracts.
2. Account Creation: To access certain features of our Site, you may need to create an account. You agree to provide accurate and complete information when creating an account and to keep your account information up-to-date.
3. Account Security: You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
Orders and Payments
1. Placing Orders/services: You can place orders for our Services via our Site or by contacting us directly. Once you place an order, we will confirm the details and provide you with a quote.
2. Payment Terms: All payments for our Services will be handled off the Site. Our staff will provide you with the company’s bank details for payment. Payments must be made in accordance with the payment instructions provided.
3. Pricing: Prices for our Services might be listed on the Site and may be subject to change. We will notify you of any price changes before confirming your order.
Cancellation and Refunds
The Refunds and Cancellation policy can be found at the footer of this website. Please read carefully to know how we process refunds and cancellations.
Limitation of Liability
1. No Warranty: We strive to provide excellent Services, but we do not warrant that our Services will meet your specific requirements or that they will be uninterrupted, timely, secure, or error-free.
2. Liability Limitation: To the fullest extent permitted by law, Lawns & Ladders shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein.
Intellectual Property
All content, trademarks, and data on this Site, including but not limited to software, databases, text, graphics, icons, hyperlinks, private information, designs, and agreements, are the property of or licensed to Lawns & Ladders and as such are protected from infringement by local and international legislation and treaties. All rights are reserved.
Privacy
Your use of our Site is also governed by our Privacy Policy, which can be found at the footer of this website. Please read our Privacy Policy carefully for information on how we collect, use, and share your personal data.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Terms on this page. You are advised to review these Terms periodically for any changes. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.
Contact Us
If you have any questions or concerns about these Terms, please contact us:
• By email: support@lawnsandladders.co.uk
• By phone: 07398597829